Introduction

At QuicklyInstall, we are committed to providing exceptional customer service. Our dedicated support team is here to assist you with any questions, concerns, or issues you may have regarding our products and services. This Customer Service Policy outlines the various ways you can reach us and the support services we offer.

Contacting Customer Service

Email Support

• Email: info@quicklyinstall.com.au
• Response Time: Within 2 hours

Phone Support

• Phone Number: 0449752474
• Availability: Monday to Friday, 9 AM - 6 PM Brisbane/Australia 

Live Chat Support

• Availability: Monday to Friday, 9 AM - 6 PM Brisbane/Australia 
• Access: Visit our website and click on the live chat icon at the bottom right corner of the page

Mailing Address

QuicklyInstall
10 Nerida Court 
Clontarf 4019
Australia

Support Services

Order Inquiries

• Order Status: For questions about your order status, please provide your order number and email address used for the purchase.
• Tracking Orders: Use the tracking number provided in your shipping confirmation email to track your order.

Product Support

• Product Information: Detailed information about our products can be found on the product pages on our website.
• Technical Support: For assistance with product setup, installation, or troubleshooting, contact our technical support team via email or phone.

Returns and Refunds

• Initiating a Return: Contact our customer service team to start the return process. Provide your order number and reason for the return.
• Refund Status: For updates on your refund status, please provide your return tracking number and order number.

Warranty Claims

• Warranty Information: Review our warranty policy on the product pages or in your user manual.
• Claim Process: Contact our customer service team with your order number, product details, and a description of the issue.

General Inquiries

• Company Information: For questions about QuicklyInstall, our policies, or general inquiries, contact us via email or phone.

Feedback and Complaints

Providing Feedback

We value your feedback as it helps us improve our products and services. Please send your comments and suggestions to feedback@quicklyinstall.com.

Filing a Complaint

If you have a complaint, we want to resolve it as quickly as possible. Please contact our customer service team with the details of your issue, and we will work to address your concerns promptly.

Frequently Asked Questions (FAQs)

For quick answers to common questions, visit our FAQ page on our website. Here you will find information on orders, shipping, returns, product details, and more.

Customer Satisfaction Guarantee

Your satisfaction is our top priority. If you are not completely satisfied with your purchase or our service, please let us know, and we will do our best to make it right.

Contact Us

For any questions or assistance, please contact us at:

QuicklyInstall
Email: support@quicklyinstall.com.au
Phone: 044975474
Address: 10 Nerida court Clontarf

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Thank you for choosing QuicklyInstall. We are dedicated to providing you with the best products and outstanding customer service.